GROUND HANDLING

Comprehensive ramp, turnaround and passenger handling services to ensure efficient aircraft operations on the ground.

Overview

Lasting experience, attention to details, team coordinated efforts and commitment to service are the qualities we put in place to ensure efficient flight operation
Our 24/7 working staffs are ever-ready to arrange all the needed services before the arrival of our customers aircraft.
Our staffs interact and lead the process of ensuring the aircraft arrives and departs. The ground team follow the professional, standard and best practices with the utmost safety standards in delivery services on the ramp

Services we provide

• Aircraft marshalling, chocking and parking
• Provision of full ground equipment upon aircraft arrival
• Water services, lavatory services, fueling, catering coordination
• Baggage handling
• Passenger and crew services
• Customs, Immigration and Quarantine facilitation
• Hotel booking and hotel transportation
• Airport Authority Coordination

Our customers for this service:

• Business aviation operators
• Cargo operators
• Military flights
• Humanitarian flights
• Medevac flights

Frequently asked questions

How quickly can Avia Flight Contact respond?
Our ops desk works 24/7 and can respond within hours for most requests; timelines depend on airport and regulator constraints.
Yes — we coordinate overflight, landing and diplomatic clearances across jurisdictions.
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